The Case of the Vanishing Technology

Because their technology walked out the door with each
employee terminated … thus, without those particular
employees – and what only they knew – they were
disorganized, literally out-of-business and didn’t even
know it! (They still had hundreds of employees!)

Typical of many companies, much too little of their
technology was organized and written down. Nobody could
pick up the ball when people left!

Without product documentation, without written
standards and procedures (and technical processes,
strategic plans, etc.) – without adequate documentation
they were faced with reinventing their own “wheel!”

(Sound familiar?)